Capture actionable insights and valuable first party data through personalised, rule-based surveys

Capture actionable insights from customers through personalised surveys, and use our AI-powered dashboard for recommendations, analysis and scoring. Gain unrivalled insight into key areas of attribution, satisfaction, brand sentiment, on-site experience, bugs and issues, and more.

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Trusted by leading eCommerce brands

Key Features

Rule-Based Questions

Ask custom questions based on customer and order-related variables, including shipping address, device, cart items and more.

AI-Powered Analysis

The dashboard & reporting is powered by AI to label responses based on sentiment & topics, and to provide actionable tailored recommendations for your store based on customer feedback.

Simple Setup

Census typically takes only a few minutes to set up, with highly straightforward options and a range of pre-built questions available. No development resource is required.

Advanced Reporting

Census provides reports around all key metrics directly within the app, as well as sending a daily, weekly or monthly email update to users.

Accessible Data

Valuable first-party data can be collected and passed into order and customer properties, allowing you to feed into back-office systems, CRMs, CDPs, or BI systems.

On-Site Surveys

Integrate surveys with your on-site experience to gain valuable insight into the pre-purchase experience from real time customers.

Multiple Questions

Users are able to choose from a number of questions types, including free input text, single-select options or multi-select.

Flexible Styling

Census has a wide range of styling options available, allowing you to maintain your brand styling. Users can also override with custom CSS if preferred.

Tech Integrations

What our merchants say about us

"We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase."

"Really well thought out and powerful tool. We've gained some valuable insights into our customer acquisitions and even some feedback on site functions."

"Fantastic app. It's been valuable in gathering feedback from our customers in relation to the purchasing process, general onsite engagement and attribution."